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Privacy Policy

View Our Privacy Policy

KVTOX cares about your privacy. For this reason, we collect and use personal information only as needed to deliver our products, services, websites and mobile applications, and to communicate with you about the same, or as you have requested (collectively, our “Services”). Your personal information includes information such as:


  • Name
  • Address
  • Mobile Number
  • Email address
  • Billing and payment information

    • Our Privacy Policy not only explains how and why we use your personal information that we collect, but also how you can access, update or otherwise take control of your personal information.If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports this office by contacting us at mail@kvtox.com. This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.

    What information we collect, how we collect it, and why

    Much of what you likely consider personal information is collected directly from you when you:


  • create an account or purchase any of our Services (ex: billing information, including name, address, credit card number, government identification);
  • request assistance from our award-winning customer support team (ex: phone number);
  • complete contact forms or request newsletters or other information from us (ex: email);

    • However, we also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we thought we’d highlight and explain a bit more about what these might be (as they vary from time to time):

    Communicating with you

    We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed to contact you based on legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:


  • Email
  • Text (SMS) messages
  • Telephone calls
  • Messenger applications (e.g. WhatsApp, etc.)

    • If you make use of a service that allows you to import contacts (ex. using email marketing services to send emails on your behalf), we will only use the contacts and any other personal information for the requested service. If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at support@kvtox.com.

    Sharing with trusted third parties

    We may share your personal information with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:


  • Processing credit card payments
  • Serving advertisements (more on this topic below)
  • Performing analysis of our Services and customers demographics
  • Communicating with you, such as by way email or survey delivery
  • Customer relationship management
  • Security, risk management and compliance

    • These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use or retain your personal information for any purpose other than as necessary for the provision of Services. We will also disclose your information to third parties: in the event that we sell or buy any business or assets (whether a result of liquidation, bankruptcy or otherwise) In which case we will disclose your data to the prospective seller or buyer of such business or assets; or If we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, your information may be among the transferred assets.

    How we secure, store and retain your data

    We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. We retain personal information only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:


  • mandated by law, contract or similar obligations applicable to our business operations;
  • for preserving, resolving, defending or enforcing our legal/contractual rights;
  • needed to maintain adequate and accurate business and financial records.

    • If you have any questions about the security or retention of your personal information, you can contact us at support@kvtox.com.

    Age restrictions & Non-Discrimination

    Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal information, please contact us per the instructions below.


    We will not discriminate against you for exercising any of your privacy rights. Unless permitted under applicable laws, we will not:


  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.